Send us a Message
Social Media
Follow us for updates and tips
Response Time
We aim to respond to all inquiries within 24 hours during business days. For complex issues, it may take up to 48 hours.
Location
DiceBuddy is developed with ❤️ remotely by a distributed team. We're always online!
Frequently Asked Questions
🎮 How do I cancel my subscription?
You can cancel anytime through your iOS device settings: Settings → [Your Name] → Subscriptions → DiceBuddy → Cancel Subscription. You'll continue to have access until the end of your current billing period.
💳 Can I get a refund?
All purchases and subscriptions are handled by Apple. To request a refund, please visit reportaproblem.apple.com or contact Apple Support directly.
📱 Which games are supported?
DiceBuddy currently supports 15+ popular board games including Catan, Ticket to Ride, Wingspan, Gloomhaven, Azul, 7 Wonders, and more. Pro members get access to our full variant library.
🔒 Is my data secure?
Yes! We use industry-standard encryption and secure cloud storage. Your game data is backed up to your account. Read our Privacy Policy for full details.
🔄 Can I sync across devices?
Yes! Your data syncs automatically when you're signed in. Plus and Pro members get full cloud sync with multiplayer score sharing.
🆓 What's included in the free version?
The free version includes full access to Catan with unlimited rule lookups, basic score tracking, and 5 AI questions per day. Upgrade anytime for more games and features!
🎁 Can I gift a subscription?
Gift subscriptions can be purchased through the App Store. Look for the "Gift" option when viewing the subscription in the App.
🔧 The app isn't working. What should I do?
Try force-closing and reopening the app first. If issues persist, check our Twitter for known issues or contact support with your device model and iOS version.
Prefer to email directly?
support@dicebuddy.app